We are committed to providing high-quality products and services. If you are not satisfied with our products in any way, we will do our best to solve your problems and provide satisfactory solutions.
Return conditions
In order to ensure the smooth handling of return affairs, please abide by the following return conditions:
Product status: The returned product must remain in its original state, unused, undamaged, and with complete packaging.
Return period: We accept return applications within [return period] after receiving the goods. Return applications beyond the return period may not be accepted.
Return reason: We accept return applications due to product quality problems or reasons caused by the company. Customers must provide sufficient reasons for return and relevant evidence.
Return process
If you wish to return, please follow these steps:
Contact us: Please contact our customer service team, providing the order number, product information, and return reason.
Approve the application: Our customer service team will review your return application and provide further guidance according to the situation.
Return arrangement: Once your return application is approved, we will provide detailed return arrangements, including the return address and logistics method.
Refund processing: After receiving the return, we will conduct product inspection and handle the refund affairs. The refund amount will be returned to your original payment method within [refund period] according to the actual situation.
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